CITIZEN’S CHARTER

This Citizen’s Charter is in compliance with Republic Act 9485 or the Anti-Red Tape Act of 2007, which was passed in order to improve efficiency in the delivery of government service to the public by reducing bureaucratic red tape and preventing graft and corruption.

The Philippine Information Agency (PIA) directly serves the Presidency and the Executive Branch on the national, regional and provincial levels through its sixteen (16) regional offices and seventy-one (71) provincial information centers.

PIA’s core services include information gathering/research, production and dissemination, and institutional development and capacity-building focusing on alliance-building, networking, communication-related training, consultancy and technical assistance.

OVERVIEW OF THE PHILIPPINE INFORMATION AGENCY

The Philippine Information Agency was created under Executive Order No. 100 dated December 24, 1986.

VISION

An enlightened citizenry empowered to make informed decisions toward improved quality of life, thereby contributing to nation-building.


MISSION

Provide timely, accurate, relevant and free-flowing information to:

• Enhance people’s capabilities in decision-making;

• Enable the people to identify opportunities for their growth and the development of their communities;

• Promote people’s active participation in democratic processes

CORE STRATEGIC THEMES

P resident’s professional communicators

I ntegrators, facilitators, enablers and institution-builders in Development Communication

A daptive managers of change and transformational leaders

FUNCTIONS

Establish and maintain regional and provincial information centers to identify community needs for use in planning and providing communication programs and services;

Plan and implement information programs of national scope; and

Provide assistance to government agencies through capability-building and consultancy services


ULTIMATE BENEFICIARY

The Filipino People


CLIENTELE

Presidency, the Executive Branch and Local Government Units

For more information and feedback on PIA information services, policies, programs and activities, visit http://www.pia.gov.ph

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